The Problem We Were Brought In To Solve
India D2C personal care brand: 82% one-time buyers, declining ROAS from 2.8× to 1.4×, no WhatsApp commerce capability.
How Revino Delivered
AI personalisation: repurchase prediction triggering WhatsApp nudges at optimal timing, personalised recommendations, abandoned cart recovery in Hindi and English.
Measurable Business Impact
✓Repeat purchase: 18%→30% (+68%)
✓ROAS: 1.4×→4.2×
✓WhatsApp commerce: ₹2.1Cr/month
✓CAC: -34%
✓LTV:CAC ratio: 1.8→3.4
Pythonscikit-learnWhatsApp Business APIShopifyMeta CAPI
KEY METRICS
+68%
Repeat purchase
4.2×
ROAS
₹2.1Cr
WhatsApp revenue
-34%
CAC
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