The Problem We Were Brought In To Solve
India's 2nd-largest general insurer: 8,000 daily motor claims, 18-day settlement, ₹2,400/physical survey, IRDAI sandbox compliance required.
How Revino Delivered
WhatsApp-based FNOL, computer vision damage assessment from customer photos, automated repair estimate generation, straight-through settlement for claims under ₹50,000.
Measurable Business Impact
✓Settlement: 18→4.9 days (-73%)
✓Survey cost: ₹2,400→₹1,008 per claim (-58%)
✓STP rate for small claims: 0%→67%
✓Fraud detection: +3× via photo anomaly patterns
✓Customer NPS: 22→48
Computer VisionPyTorchWhatsApp Business APIAWSFastAPI
KEY METRICS
-73%
Settlement time
-58%
Survey cost
67%
STP rate
+3×
Fraud detection
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