The Problem We Were Brought In To Solve
$800M US bank: 28 FTEs on manual back-office (wire processing, reconciliation, exception handling) at 4.2% error rate generating complaints and refunds.
How Revino Delivered
RPA + AI automation: wire transfer processing, daily reconciliation, NSF/OD exception handling, Reg CC hold automation with human-in-loop for edge cases.
Measurable Business Impact
✓FTE cost: -38% through redeployment
✓Errors: 4.2%→0.75% (-82%)
✓Customer complaints: -44%
✓Wire processing: 45 min→4 min
✓Overdraft refunds: -$340K annually
UiPath RPAPythonSQL ServerPowerBIAWS
KEY METRICS
-38%
Operational cost
-82%
Error rate
4 min
Wire processing
-$340K
Refunds saved
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8 senior engineers placed in 3 weeks | $480K saved vs agency | 100% retention at 12 months
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Fraud -43% | $8.2M recovered Year 1 | False declines -62%
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Approval 8 days→4 hours | Staff cost -42% | OSFI compliant | +3× capacity
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