The Problem We Were Brought In To Solve
India passenger car OEM: 88% service bookings by phone, 22-minute hold times, no upsell capability during booking.
How Revino Delivered
WhatsApp AI service: booking in Hindi/English/8 regional languages, reminders, upsell (accessories, extended warranty), pickup scheduling.
Measurable Business Impact
✓WhatsApp bookings: 44% of total
✓CSAT: 72→86
✓Upsell revenue: +₹18Cr
✓Show rate: +34%
✓Agent calls: -44%
WhatsApp Business APILangChainPythonNode.jsDMS Integration
KEY METRICS
44%
WhatsApp bookings
86
CSAT
+₹18Cr
Upsell revenue
-44%
Agent calls
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